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SERVICE & SUPPORT
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Oce Service

Oce is the worlds largest manufacturer of high volume wide format monochrome plotting, copying, scanning and printing systems.  For clients whose needs are volume printing of engineering and reprographic drawings, Oce is clearly the best solution.

Given the fact most Oce systems are installed in critical network settings where departmental usage is the norm, it is important to ensure continuous service and maintenance on these systems.
It is not recommended that one look for a service provider when an Oce system is down. Doing so can cost a lot and result in significant reduction in departmental productivity.

  • As an Oce service provider our staff is well trained in all the hardware and software tools to keep these systems running in Optimum condition at all times.
  • In addition to hardware technical service the Source Graphics team also has a dedicated Oce Certified Software Application Engineer on staff. This resource is very useful to our customers when network application plotting, scanning, and related issues have to be addressed from multiple applications.
  • In addition support is provided for related Job Accounting software such as Technesis or Sepialine.
  • Our service team maintains Oce systems at some of the largest corporations in Southern California and has a proven track record of on time response, excellent troubleshooting and repair, at fair rates.
  • Oce systems under contract are not simply maintained under a “break fix” approach, rather all such systems under contract are subject to at least two Preventative Maintenance calls per year, and more if the volume of usage is high.
  • The Source Graphics team approach enables our contract customers to enjoy the highest uptime on their Oce systems. Firmware and software upgrades are part of the maintenance contract, which further ensures systems compatibility and upward migration.

Source Graphics offers a full selection of supplies to keep your Wide Format systems running efficiently. Our prices are discounted, and our quantity discounts promise even more savings on all of our supply products.

 
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